Guidelines For Good Care
Wow. That Bird Sure Can
Scream!
By Barbara Heidenreich
www.GoodBirdInc.com
“Screaming. Somebody reinforced the heck out of that
behavior.” I said to myself. Misty, a double yellow headed
Amazon parrot, lived with me for only a few weeks. She was
there so that I could put some of her vocal behaviors on
cue. However it quickly became apparent she had a few other
behaviors that needed to be addressed first. Before her stay
with me she resided with Jill Bell for six years. Prior to
that time her history is pretty fuzzy. She is estimated to
be 19 years old. This meant screaming could have been
reinforced for at least 13 years. It must have been, because
it was STRONG. Misty was relentless. I’d leave the room;
she’d scream and scream and scream.
She had been a good reminder of what companion parrot owners
experience when faced with a very annoying and challenging
problem. It can be very frustrating. Oddly enough, when I
walk into someone else’s home and hear screaming birds I am
usually not effected. But when a bird is screaming
specifically, in what feels like a demanding way, to get my
attention, it strikes a nerve. How does one find the
patience to be a good trainer in those situations? It is not
easy, but definitely necessary.
My mantra with Misty was “I am solving the problem. Getting
angry or letting that knot in my gut sway my strategy will
not give me the desired results. I am confident what I am
doing will work. It has worked before with other birds I
have trained. Hang in there!”
And it is true, my blue fronted Amazon parrot Tarah also
learned to scream for attention. Completely through my own
ignorance I reinforced screaming. I acquired Tarah, as many
people do, when he was offered to me for free. At the time I
was working in a veterinary hospital. One of my co-workers
also worked part time in a pet store. Someone had walked in
off of the street and sold her the bird for $100. Was the
bird stolen, smuggled or desperately unwanted? I don’t know.
My co-worker found she was overwhelmed with too many animals
in her home and asked if I would be interested in watching
the bird for awhile. (That “while” has turned in 18 years.)
Once in my apartment I was thrilled when Tarah offered a
“hello” at the sight of me snacking on a piece of bread.
However the enchantment wore off as Tarah began to scream
anytime I was out of sight. Unaware of how to stop this
undesired behavior, I did as many do, I ran back into the
room each time Tarah screamed and told him to “Be quiet.”
Did it work to stop the screaming? No, and at the same time
I found I very much disliked my attempts at punishing
reactions to the undesired behavior. I so enjoy having
animals respond positively to my presence and did not want
to become an unpleasant experience in my bird’s life in
order to stop the screaming behavior.
While in the middle of dealing with this problem, I was
introduced to the book “Don’t Shoot the Dog” by Karen Pryor.
(Also known as the bible of animal trainers) As I read the
book, I latched onto two important principles that could
help me address the screaming problem. Extinction and
differential reinforcement. Extinction is described as the
process of discontinuing reinforcing a behavior that has
been previously reinforced. In other words part of my
strategy should include discontinuing offering reinforcers
for screaming. This meant I should no longer run back into
the room, or yell at Tarah. The book did not describe the
exact situation I was experiencing with my bird. Rather it
described the principles and how to apply them to a variety
of examples, human and animal. In reading the words, I made
the connection that the concepts could apply to any behavior
I no longer wanted to continue. Paired with the principle of
extinction was the strategy of differential reinforcement of
an alternate behavior. In other words, if screaming would no
longer work to get a response from me, what would? For Tarah
this turned out to be a whistle. In the middle of a session
of screaming and me doing my best to ignore this undesired
behavior, Tarah offered a “whistle”. I immediately
reinforced this by responding with the word “good”. Tarah
replied with a scream. This was because at this point he
only had one repetition of whistling being positively
reinforced and an entire year of screaming being reinforced.
However I remained consistent with my strategies and within
two weeks time Tarah learned to whistle instead of scream
when he wanted a response from me. 17 years later Tarah
whistles when he wants to know where I am, when he desires a
toy or treat, when I come home, and when he simply seems to
be “happy”. The undesired screaming behavior was
extinguished and replaced with a whistling sound.
Misty seemed to throw a kink in our now peaceful, well
behaved and relatively quiet household. I “knew” from my
past experience that I could repeat the process I had
implemented with Tarah. However this time proved to be a bit
more challenging. Because I was working out of the home at
the time, it meant no breaks from dealing with the behavior
problem. Every time I left the room I was challenged with
having to be focused on training this bird. I was finding
this to be very demanding. In addition there were times in
the day when mentally I was just not prepared to train.
Rather than feeling inspired to train and ready to resolve
the behavior problem, I found myself dreading having to
leave a room and work with Misty. I decided I needed to
better set myself up for success. In getting to know Misty,
who other than the screaming behavior, I found to be a
delight, I learned that in the past she was accustomed to
being covered at night. I took advantage of this and decided
to leave Misty covered during the time in the morning I
needed to shower and prepare breakfast and bird diets in the
kitchen. This allowed me time to peacefully attend to
necessary tasks in the morning. After this, I found I was
less stressed and more prepared to begin a training session
with Misty.
Throughout the day I would treat each time I left the room
for whatever reason as a learning opportunity for Misty. I
practiced my strategy of extinguishing screaming by not
responding to it, followed by reinforcing a desired
behavior. In Misty’s case the desired behavior was not a
specific sound. Instead I chose to reinforce silence. My
plan was to reinforce small increments of time of silence
and gradually increase the duration Misty was silent before
I would reinforce her with my presence or attention. If I
was in the kitchen I would wait just outside of her view
while she screamed. At first if she offered a pause in
screaming that seemed the slightest second longer than what
she had presented in between screams in the past, I would
quickly appear and offer generous amounts of attention. I
wanted quiet to receive a greater amount of positive
reinforcement than screaming if I could. Overtime I
gradually increased the amount of time she remained quiet
before I would respond. And it worked!
However this was not without challenges. There were times
throughout the day when a training session was not
convenient for me when I needed to leave the room. Rather
than cover Misty I opted for engaging her in other
acceptable activity. For example, I often offered Misty a
small cardboard box, a rolled up ball of newspaper, a new
toy, or a portion of her diet just prior to leaving the
room. This gave Misty another activity to focus on instead
of screaming. But it also was not an opportunity for Misty
to learn that screaming would not gain my attention and
quiet would. It was still important to include training
sessions throughout the day. The other activity was meant
only to offer a break from training for me. This may have
also lengthened the amount of time it took overall to teach
Misty that screaming no longer would work.
Another challenge in training Misty was that Tarah was in
the same room as Misty. Tarah would whistle at times when I
left the room. While I wanted to respond to his whistle, I
did not want to also then accidentally reinforce Misty’s
screaming. My strategy had to be to only reinforce Tarah’s
whistle if Misty was not screaming. If I was focused on the
training session, I also found I could position myself so
that Tarah could see me, but Misty could not. This allowed
me to reinforce Tarah’s “good” behavior and wait for Misty
to offer silence before responding to her.
Misty’s screaming also appeared to stimulate an occasional
screaming behavior in Tarah as well. Fortunately because he
had a strong reinforcement history for a whistle, I simply
waited for him to offer a whistle before I would respond.
Tarah quickly returned to offering a whistle and once again
extinguished screaming.
Misty also would on occasion scream for my attention while I
was in the room. When this occurred, I simply left the room.
Again my thought process was to teach her that screaming now
created the opposite response. Instead of people coming to
her, people go away. It was also important to reinforce her
with attention at times for being quiet while I was in the
room as well.
Overall training Misty to present silence to gain my
attention took about 6 weeks to train. Obviously this was
longer than it took to change Tarah's behavior. This could
have been a result of the strength of the behavior in each
bird based on their individual positive reinforcement
histories. It could have also been a result of the fewer
training sessions applied to Misty during the given amount
of time. It could also be a factor of the birds as
individual learners. In any case the end result was a bird
that successfully learned to present desired behavior for
attention as opposed to the undesired behavior of screaming.
I went through the emotional gamut that many companion
parrot owners face when addressing screaming problems.
However by focusing on good training strategy and allowing
myself opportunities to relieve myself of the stress
associated with addressing the problem I was able to attain
my desired training goal. Screaming for attention is a
behavior problem with a solution. Set yourself up for
success and invest the time to train the desired behavior.
The end result can be a lifetime of good behavior.
Tips to address screaming for attention
• Extinguish screaming.
• Reinforce any other behavior besides screaming.
• Remember the extinction burst is a good sign! The end
might be insight. Change your feeling from frustrated to
hopeful when your bird really goes for it.
• If you need to leave the room, but can’t focus on
training, offer another positively reinforcing activity
prior to leaving the room. This may buy you a short window
of time to move freely between rooms without screaming
behavior. However you will still need to include training
sessions at some point.
• Get some earplugs to help you cope with the screaming
during the extinction burst.
• Plan to wait in the other room. Prepare in advance a quiet
activity you can do when trying to deal with a screaming
session.
• Leave the room immediately when your bird screams for your
attention.
• Manage your activities to help set yourself up for
success. For example keep the lights off or your bird
covered for a few extra minutes in the morning until you are
prepared to deal with the screaming with good training
strategies.
• Get support. If neighbors are having a problem with your
screaming parrot, explain to your neighbors that you are
working on training your bird not to scream.
• Count seconds in intervals of silence and increase if
possible.
• Focus on fixing the problem instead of your frustration.
• Believe you will get there. This strategy does work.
• Keep notes if necessary to determine how and when this
behavior maybe getting reinforced. Eliminate any reinforcers
for screaming.
• Offer even more reinforcers for the desired behavior than
the undesired behavior would normally receive in the past.
© Copyright 2006. First appeared in the Volume 2 Issue 1
Spring 2006 Good Bird® Magazine.
For more information on training your parrot visit
www.GoodBirdInc.com
Barbara has been a professional in the field of animal
training since 1990.
She owns and operates a company, Good Bird, Inc., (www.GoodBirdInc.com))
that provides behavior and training products to the
companion parrot community. These products include Good Bird
Magazine, books, videos, and training/behavior workshops.
Barbara has provided behavior workshops and/or animal
training presentations at the Association of Avian
Veterinarians conference, The American Federation of
Aviculture conference, The International Parrot Conference
at Loro Parque, Parrot Festival, The International
Association of Avian Trainers and Educators conference,
American Association of Zoo Keepers conference, Association
of Zoos and Aquariums conference, The Parrot Society of
Australia conference and many more. She is a past president
of the International Association of Avian Trainers and
Educators (www.IAATE.org) and served on the Board of
Directors from 1997-2009. Her expertise has been utilized by
the US Dept. of Agriculture, Fish and Wildlife Service and
numerous international professional organizations.
She is the author of “Good Bird! A Guide to Solving Behavior
Problems in Companion Parrots” by Avian Publications and
also “The Parrot Problem Solver. Finding Solutions to
Aggressive Behavior” by TFH Publications. She is also the
producer of the Good Bird Parrot Behavior and Training DVD
series.
Barbara’s experience also includes consulting on animal
training in zoos and other animal related facilities. She
has been a part of the development and production of more
than 15 different free flight education programs. Barbara
continues to provide consulting services to zoos, nature
centers and other animal facilities through her other
company Animal Training and Consulting Services. In her
career she has trained animals, trained staff, and/or
presented shows at facilities around the world.
E-mail:
info@greyhaven.bc.ca