Guidelines For Good Care
What’s Wrong with the Step Up Command?
Barbara Heidenreich
Good Bird Inc
www.GoodBirdInc.com
It has been reiterated for years in the companion parrot
literature…your parrot must obey the step up command! Obey
and command. For me these words carry strong implications. I
visualize a parrot with no desire to step up onto the hand
being forced to comply. This usually involves maneuvers such
as a hand pushing into a bird’s chest, quickly scooping a
bird onto the hand, or peeling toes off of a perch. For a
positive reinforcement trainer such as myself this is very
unpleasant to picture. Why one might ask? Certainly the
mentioned strategies can create the desired resulting
behavior of a bird on the hand. However the process of
training through force involves strategies that rely on
aversive experiences. Pushing a hand into a bird’s chest,
scooping or peeling toes are uncomfortable experiences for a
parrot, no matter how minimal the aversive is.
Fallout from Force
There can be serious repercussions with lasting effects from
using aversives to gain cooperation. One of the most common
results is a parrot that learns to bite in response to the
presence of a hand. The important word in that sentence is
“learns”. Parrots are not hatched with an inherent
aggressive response to hands. This behavior is learned
through repeated exposure to unpleasant interactions
involving hands. Often as a last resort, a parrot bites in
an effort to deter the persistent pushy hand. Should the
bite produce the desired results; the bird can learn in that
one encounter that biting works! And it will be likely to
use it next time a hand invades its space.
This is not to say one should ignore a bite to dissuade the
aggressive behavior. A more trust building approach is to
heed the parrot’s body language prior to biting. Typically a
parrot will present other body language that indicates
discomfort well before a bite is landed. By carefully
observing body language and making adjustments so that the
bird appears as comfortable as possible, a sensitive avian
caregiver is more likely to gain cooperation without
aggressive behavior.
The same can be said for fear responses. Many likely have
met a parrot who will step onto an arm, or shoulder, but
will do everything in its power to avoid a hand. Again it
would be an odd adaptation for a parrot to come into this
world with an innate fear of hands. More realistic is the
explanation that the bird’s experience with hands taught it
to display fear responses.
Side Bar
Fallout that has occurred from forcing parrots to step up
– How many birds now bite due to forced step up behavior?
– How many birds are given up due to biting problems?
– How many birds are afraid of hands and flee to the back of
their cages?
– How many birds are relegated to cages with little
attention or enrichment because they learned to bite or are
afraid?
– How many birds suffer fates worse than this because they
responded to force with understandable aggressive behavior
and/or fear responses?
Positive Reinforcement Offers Hopes
Unfortunately it can be challenging to retrain a parrot to
step up onto a hand for positive reinforcement after it has
learned aggressive behavior (and/or fear responses) towards
hands. But the good news is it can be done. This is
particularly important to note as so many birds are often
given up, left with little or no attention, or suffer fates
worse than that due to being labeled a biter or no fun,
through no fault of their own. It is always a sad moment for
me to encounter a parrot that has learned aggressive
behavior. It is sad mainly because it never had to be if the
people in its life had been given the opportunity to learn
about positive reinforcement.
Having worked in free flighted educational bird programs for
years it was quite a shock when I first discovered the
thousands of parrots that had fear responses or showed
aggressive behavior towards hands in the companion parrot
community. This observation lead me to conclude that the
difference is information. The community training flighted
parrots for shows has been raised on a positive
reinforcement approach to training. Flighted parrots can
easily choose to leave should a trainer resort to negative
reinforcement to force a bird to step up onto the hand.
Therefore negative reinforcement and its drawbacks are
usually not a part of the training strategy.
The companion parrot community, on the other hand, has
traditionally been fed advice that heavily promotes the use
of negative reinforcement. This in turn has lead to a
plethora of troubled birds. This means an important
opportunity lays waiting for companion parrot caregivers.
With positive reinforcement training finally making its way
to many avian caregivers, parrots and their owners now have
hope. No longer do parrots have to obey, instead they can
learn stepping up results in desired consequences. They can
learn to look forward to stepping up!
Positive Reinforcement Vs Negative Reinforcement
Change can be difficult. And those accustomed to using
negative reinforcement to create behavior often present
solid evidence as to why there is no need to consider other
strategies. These arguments include the statement that
negative reinforcement works! This is true. Negative
reinforcement does work. However effectiveness is not always
the measure one needs to consider as a conscientious
caregiver. The reason is that the process of learning
through negative reinforcement is not a pleasant one.
Negative reinforcement is also sometimes called escape or
harassment training. The animal complies to avoid the
aversive experience. Not exactly a trust building process.
In addition negative reinforcement training strategies
create a bare minimum required response. Animals only do
what is necessary to avoid the aversive experience.
There is also the misconception that negative reinforcement
will create faster more reliable responses. While results
can be immediate, it should be noted that quick, efficient,
reliable, repeatable responses can also be attained with
positive reinforcement.
Some argue that in an emergency the bird must step up
quickly. In a true emergency, such as the house is on fire,
it is understood that one may do whatever is required to
ensure his or her parrot is safe. However sometimes the
lines get fuzzy on what constitutes an emergency. Being late
for work is not an emergency enough for this trainer to
abandon her positive reinforcement training strategies. In
the long run I will get more reliable performance of the
behavior if I take the time to commit to using positive
reinforcement even when it is slightly inconvenient to me.
In my experience there is no real justification for the use
of negative reinforcement for the behavior of step up in
most cases.
Tips on Training Step Up with Positive Reinforcement
A key component of training with positive reinforcement is
giving the bird choice. Rather than forcing oneself on the
parrot, the goal is to teach the parrot choosing to come to
the caregiver results in desired consequences. These
consequences can be food treats, head scratches, toys,
attention, etc. Identify what the bird likes and use this to
reinforce approximations towards the desired goal behavior
of stepping up onto the hand.
An easy way to teach a parrot to move in a desired direction
is to train the bird to orient its beak towards a target.
The target can be any chosen object. The target can then be
gradually positioned closer and closer to the hand
identified for the step up behavior. The identified hand
should remain stationary and in a position that facilitates
an easy step onto the hand for the bird. The goal is not to
move the hand towards the bird, but for the bird to
voluntarily move to the hand by following the target.
A bird that has had an unpleasant history with hands may
show signs of apprehension or aggressive behavior as it
ventures closer to the hand. Reinforce generously the
frightened bird that dares to move in closer. If the parrot
shows aggressive behavior, gently remove the hand as well as
any positive reinforcers being made available to the bird
for just a few seconds. This not only demonstrates to the
bird that its body language was understood and acknowledged,
but it also removes the opportunity to gain positive
reinforcers. When this strategy is paired with reinforcement
of the desired behavior, the bird can quickly learn to
increase calm behavior and decrease aggressive behavior
without the use of training strategies that rely on
aversives.
Eventually the parrot can learn to voluntarily step up onto
the hand to earn positive reinforcers. While the bird is
learning to step up, the targeting behavior can be used to
help direct the parrot where to go if needed for basic
husbandry duties. This helps avoid caregivers resorting back
to negative reinforcement training strategies to move birds
during the re-training process.
Conclusion
A positive reinforcement approach embraces giving animals
choices to participate. Caregivers can try to make it easy
for parrots to choose to present the desired behavior, such
as step up, followed by ample rewards. The result is a
companion parrot that eagerly anticipates interacting with
its caregivers. One of the joys of sharing ones life with a
companion parrot is the relationship that can be forged
between the caregiver and the bird. Positive reinforcement
fosters trust and that incredibly rewarding relationship. If
there is one thing you change in your handling strategy,
make it this. Move over step up command….. here comes the
step up request.
Copyright 2007© Good Bird Inc. First appeared in PsittaScene
Vol 19 Number 3. Cannot be reprinted without permission.
To learn more about products and services to help you train
your parrot visit www.GoodbBirdInc.com
Barbara has been a professional in the field of animal
training since 1990.
She owns and operates a company, Good Bird, Inc., (www.GoodBirdInc.com))
that provides behavior and training products to the
companion parrot community. These products include Good Bird
Magazine, books, videos, and training/behavior workshops.
Barbara has provided behavior workshops and/or animal
training presentations at the Association of Avian
Veterinarians conference, The American Federation of
Aviculture conference, The International Parrot Conference
at Loro Parque, Parrot Festival, The International
Association of Avian Trainers and Educators conference,
American Association of Zoo Keepers conference, Association
of Zoos and Aquariums conference, The Parrot Society of
Australia conference and many more. She is a past president
of the International Association of Avian Trainers and
Educators (www.IAATE.org) and served on the Board of
Directors from 1997-2009. Her expertise has been utilized by
the US Dept. of Agriculture, Fish and Wildlife Service and
numerous international professional organizations.
She is the author of “Good Bird! A Guide to Solving Behavior
Problems in Companion Parrots” by Avian Publications and
also “The Parrot Problem Solver. Finding Solutions to
Aggressive Behavior” by TFH Publications. She is also the
producer of the Good Bird Parrot Behavior and Training DVD
series.
Barbara’s experience also includes consulting on animal
training in zoos and other animal related facilities. She
has been a part of the development and production of more
than 15 different free flight education programs. Barbara
continues to provide consulting services to zoos, nature
centers and other animal facilities through her other
company Animal Training and Consulting Services. In her
career she has trained animals, trained staff, and/or
presented shows at facilities around the world.
E-mail:
info@greyhaven.bc.ca